All-in-one CX for founders and small teams
- CatchThe resolutions that did not hold: who was told it was fixed and came back, who was closed on silence, who waited past your target. From the first conversation it reads.
- FixWhat keeps causing them. A help page, an answer for your AI, a routing change, a ticket — drafted overnight, carried out after you approve.
- ProveBefore against after, weekly, on the people affected. It says when a fix did not work, too.
Turn customer conversations into improvements that get done.
The tools your bigger competitors run, in one product — it fixes what customers keep hitting before more of them do, and checks that it worked.
- VoC and surveys
- Human and AI QA
- AI help center
- CX metrics
Most of it runs without you. You decide twice.
- 01Reads everythingEvery conversation, rating and survey, human and AI.nightly
- 02Finds what keeps happeningGrouped into problems, counted by people.nightly
- 03Drafts the fixesA help page, an AI answer, a routing change, a ticket.nightly
- 04You pick oneThree options on Monday, in Slack or in the app.you decide
- 05Carries it outInternal steps run. Anything a customer sees waits for you.you approve
- 06Measures the resultBefore against after, weekly, until the window closes.weekly
It tells you when a fix didn’t work, too.
What this is not
- Not a helpdesk — it works alongside yours.
- Not a QA dashboard — no scorecards.
- Not a recommendation feed — it does the fix.